Duration pausing is now live. Pausing a customer's subscription or payment plan used to mean tracking the return date yourself and remembering to resume. Now you can set the date up front and let Kajabi handle it.
What's Changed
A new Pause until a specific date option lets you pick a resume date, and Kajabi restarts billing automatically when it arrives
You can change the resume date without resuming and re-pausing first
Available for subscriptions and payment plans processed through Kajabi Payments or Stripe
Where to access it:
Open the subscription or payment plan, click More Actions (…), and select Pause Payments
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